Zemen Bank Job Vacancy September 2023


Zemen Bank would like to invite qualified and competent applicants to apply for the following vacant post.

Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.

Position:1. Officer – ATM Services

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

The purpose of this job is to ensure the Bank serves its Customers efficiently and without interruption by properly supporting Card Banking; to follow policies and standards to review documents and solves user requests to ensure the satisfaction of Customer’s ATM experience; to develop, maintain and support knowledge directory (knowledge base) based on requests from Users; to ensure that Customer ATM related requests are addressed in a timely manner; to prepare timely reports on frequently asked questions; to support and assist users on a daily basis to solve core banking related issues; to monitor and administer the ATM services of the Bank as well as all infrastructure used for ATM banking and etc.

Additional Skills:

  • Industry specific skills (products and services)
  • Emotional Intelligence
  • Data analysis and presentation skill
  • Strategic thinking and strategic planning skill etc 

Job Requirements

Qualifications/Skills:

BSc in Computer Science, Information Systems, IT, Computer/Software Engineering and other related fields.

At least 3 years’ relevant experience with 2 years as Officer level II/III or equivalent.

Position:2. Principal Software Developer

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary:

The Software Developer is responsible for the design, architecture, and development of in-house software solutions, and provide high levels of system support. The Engineer must be able to interpret and articulate business needs and demonstrate competency in providing business solutions.

Required Technical Competency:

 Must demonstrate proficiency and possess experience necessary to develop moderately complex software in C#, Java, assembly language, or other selected languages.

 Experience in all areas of the Software Development: including designing, coding, testing, debugging, configuring, and documenting software.

  Experience designing modules for Content Management Systems, particularly for responsive web pages where content areas must dynamically adjust

Job Requirements:

Qualifications/Skills

   Bachelor’s degree in information technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.

 At least 5 years relevant experience with 2 years’ experience as Senior Officer/ 1 yr. as Principal officer in a Supervisory role.   Banking business knowledge is an added advantage.

Position:3. Principal Officer – Core Banking Support

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary:

The incumbent is responsible to organize and lead the support team on core banking application and other in house developed software; to smoothen operation of the core banking application, in house developed software, user requirement analysis, managing and organizing the support team, involves in performance appraisal; to smoothen execution of EOD/EOM/EOY; to creation of branch and participate in the core banking related support and others activities as may be assigned by the supervisors.

Additional Skills:

  • Knowledge of Oracle, PL/SQL, stored procedures, triggers etc.
  • Knowledge of Unix/Linux systems and scripting skills
  • Knowledge of Flex cube Core Banking application
  • Knowledge of the financial industry in relation to Core banking, cash management, Loans and deposits in product management,
  • Experience in communication across business and technology stakeholders at varying levels
  • Good technical analysis and troubleshooting skills
  • Analytical and problem-solving skills with the ability to work on multiple problems simultaneously and under the time of pressure and
  • Good team player with ability to work with others or independently to accomplish tasks.

Job Requirements

Qualifications/Skills

  B.SC in Computer Science, Information Systems, IT, Computer/Software Engineering or in related fields.

  6 years of relevant experience of which 2 years as a Senior Officer or in equivalent position.

Position:4. Principal – Customer Service & Insight Analyst

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

This position is responsible for providing insightful hypotheses, actionable insights, guidance, analysis, and support through data on the bank’s digital products’ performance, customer behaviour and insights to enable the business to acquire, develop, and retain customers more profitably and effectively.

Additional Skills:

Provides data and related insights to the management team for decision support an

Maintain the company system to provide trends and data to shape strategic decisions, commercial programs and key engagements with leaders.

Job Requirements

Qualifications/Skills:

Bachelor’s/B.Sc. Degree Journalism, Literature, Marketing, Communication Management, or any other relevant field.

At least 5 years’ relevant experience with 1 years as Senior Officer as a Professional/Expert.

Position:5. Principal Officer – Communications for Marketing & Corporate Dep’t

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

This position is responsible for maintaining the Bank’s image, monitoring, and managing media communications nationally and internationally, building and maintaining relationships with national and international media. Develop PR activities including event organizations, press releases, etc. promote corporate social responsibility to ensure internal and external stakeholders have favourable views about the Bank and its services.

Additional Skills:

  •  Plan, Organize, direct and control activities of the Corporate Communication Division.
  •    Write, announce or distribute press releases to introduce new products and services,
  •    Manage media relations and maximize media opportunities by developing strong relationships with media representatives.
  •   Ensure consistent communication of the Bank’s mission and values across all channels.

Job Requirements

Qualifications/Skills:

Bachelors/ B.Sc. Degree Journalism, Literature, Marketing, Communication Management, or any other relevant field.

At least 5 years’ relevant experience with 1 years as Senior Officer as a Professional/Expert.

Position:6. Senior Officer – Social and Digital Marketing (Graphics Designer)

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

This role is responsible for handling the organization’s marketing and promotion related activities with great enthusiasm and having the knowledge of relevant marketing techniques and principles. The senior officer’s duties will include providing ongoing design solutions and closely monitoring the performance of branding and marketing programs. Additionally, he or she is in charge of creating concepts, visual layouts, and product logos in accordance with the brand guidelines.

Academic & Professional Qualification:

  • Certificate in Adobe Creative Suit (Adobe Photoshop, illustrator and in design)

Certificate in Video Camera, Photography & Videography.

Additional Skills:

  • Demonstrable graphic design skills
  • Ability to design info/motion graphic/animations/interactive ads is an added advantage
  • Photography or Videography skills would also be an added advantage
  • Expertise in design software including Adobe tools

Responsibility & Tasks

Rough layouts of artwork and prose that consider arrangement, scale, type size and style, and associated aesthetic principles serve as conceptual illustrations.

Excellent social media engagement skills (Canva a must, Adobe a plus)

Design brand identity systems, packaging, graphics, and campaigns with proficiency in both print and digital spac.

Job Requirements

Qualifications/Skills: Bachelor’s/ B.Sc. Degree in Marketing, Accounting, Finance, Management, Economics, Business Administration, or related fields

Experience: At least 4 years’ relevant experience with 2 years as Officer level I or equivalent

Position:7. Senior Officer- Help Desk

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

This position is responsible for responding to requests for technical assistance in person, via phone, Chat or email and following up with customers and users to ensure complete resolution of issues.

Job Requirements

Qualifications/Skills:

Bachelor’s/ B.Sc. Degree in Marketing, Accounting, Finance, Management, Economics, Business Administration, or related fields

At least 4 years’ relevant experience with 2 years as Officer level I or equivalent

Position:8. Principal IT Auditor

Location: Addis Ababa 

Employment Type: Full time

Salary: Attractive Salary and Benefits

Job Summary

This Principal IT Auditor is responsible for coordinating and monitoring audits of the overall Information Technology environment of the bank to ensure that they are in line with the Bank’s Information System Policies and procedures and applicable laws, regulations and standards of the bank. Will also keep an eye on control systems that guarantee the security and integrity of data and evaluate application systems and related business operations to make sure they achieve desired business objectives quickly and effectively.

Additional Skills:

Excellent Knowledge of banking operations and risk-based auditing.

Information systems operations, management and control frameworks.

Governance, risk, and control frameworks.

Internal audit standards, theory, and methodology.

Job Requirements

Qualifications/Skills:

· Bachelor’s/ B.Sc. Degree in Accounting, Banking and Finance, Finance and Auditing or related fields.

· At least 5 years’ relevant experience with 1 years as Senior Officer as a Professional or Expert

How to Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through www.ethiojobs.netCLICK TO APPLY

Deadline:Sep 9,2023

N.B.

Applicants must follow the link and fill out the application form to be considered for the role.

You should read the vacancy announcement carefully, check the vacancy details, prepare your CV or Application details, and submit your application as instructed by the organization.

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