Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 304 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post.
Job Position: Customer Service Executive-IIPurpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and servicesGeneric Functions:Enhance the strong business relationship with customers and cross sell the bank’s positive image to the communityProvide the concerned organ with timely, relevant, accurate, and complete reports on the plan performanceProvide services as per the service level agreementContribute to the bank’s profitability as per the target setEngage in teamwork, collaboration, and transparency work practicesAdhere to internal control system and risk management program of the BankSpecific Functions:Engage and perform customer recruitment and account opening activitiesAdminister the Primary Vault dually with Branch Operation Manager/ Branch ManagerReceive, verify, lodge and withdraw cash to/from Primary and Secondary VaultReceive or dispatch consignment of cash from/ to the TreasuryVerify the daily cash receipts and cash bricks are in order, wrapped and initialedRetrieve customer signatures, pictures and verify customersPerform other duties as required
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics Management, and any other related fields Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position
Female applicants highly encouraged Only shortlisted candidates will be communicated Hard copy or physical applications will not be accepted The Bank has the right to cancel the post advertised interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from April 12, 2024, to April 16, 2024
N.B.
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