Ahadu Bank SC Job Vacancy 23Aug 2023

Ahadu Bank share company Invites Interested and qualified applicants for the following job position.

Ahadu Bank S.C joined the Ethiopian financial sector with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership, state of the art technology, agile and unique strategy, as well as constructive market discipline.

Ahadu Bank is established by visionary entrepreneurs and professionals to provide a different model of banking centered on the philosophy of Inclusive Intermediation.

Ahadu Bank is founded by over 10,000 Shareholders and incorporated under the Ethiopian banking business Proclamation to provide a full-fledged commercial banking services. The Bank is domiciled in Ethiopia with its Head Office located on Africa Avenue, Sunshine Building, Addis Ababa.

Position 1: Customer Services Officer -I

Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions. 

The Customer Service Officer I:

• handles cash and non-cash transactions and all customer requests at the branch.
• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
• Is responsible to make/Check front office customer service support at the branch.

Competencies Required

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Place of work: Dilla, Injibara and Woldia,

Position 2: Customer Service Officer II

Qualification Requirement: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement: 2 (Two) years of relevant experience in a Bank.

The Customer Service Officer II:

• Is responsible to make/Check front office customer service support at the branch.
• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
• handles cash and non-cash transactions and all customer requests at the branch.

Place of work: Dilla, Injibara and Woldia,

Position 3: Senior Customer Services Officer 

Educations: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement: 5 (Five) years of relevant experience in a Bank  

The Senior Customer Service Officer:

• Provides front office customer service support at the Branch
•  Handles account management transactions
• Respond to customer enquiries
• Handles cash and non-cash transactions and all customer requests at the branch.

Place of work: Dilla, Injibara and Woldia,

Position 4: Branch Manager I 

Required Qualification: Bachelor’s Degree in  Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies. 

Required Experience: Minimum of seven (7) years of professional experience at a Bank out of which One (1) Year as Customer Services Manager or equivalent role.  

• The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
• The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank

Candidates applying for managerial positions shall possess key competencies and skills including:

• Excellent teambuilding and analytical skill
• Ability to work under pressure
• Sufficient knowledge of modern management techniques;
• Excellent organizational skills;
•  Ability to distribute sales targets and production goals to staffers and manage achievement;
• Knowledge of commercial business law, sector rules and regulations;
• Results driven and customer focused
• Leadership and human resources management skills

Place of work: Dilla, Injibara and Woldia,

Position 5: Office Assistant

Qualification: BA, BSC Information System, Management Information System, Secretarial Science and Office Management and other related fields.

Experience: A minimum of  3 years work experience as Administrative  Assistant Secretary/ Receptionist or related activities.

The Office Assistance receives and welcomes guests in the waiting areas of the Bank, handles visitor inquiries, receives phone calls and handles sending/dispatching and receiving mails to the proper address.

Place of work: Addis Ababa

Deadline: Aug 28, 2023

How To Apply:

Interested and qualified applicants shall apply on the Below link:

Upload Credentials (Shall not be more than 10 MB and must be scanned as an all in one pdf format.

Position 1-4: Apply Here

Position 5: Apply Here

• If you need more information, please call us on: +251 11 5260 795