Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.
Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 304 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post.
The Bank would like to invite qualified and competent applicants to apply for the following vacant post.
Position: Customer Service Executive – II
Qualification:BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields
Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position.
Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services
Generic Functions:
- Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
- Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
- Provide services as per the service level agreement
- Contribute to the bank’s profitability as per the target set
- Engage in teamwork, collaboration, and transparency work practices
- Adhere to internal control system and risk management program of the Bank
Specific Functions:
- Engage and perform customer recruitment and account opening activities
- Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
- Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
- Receive or dispatch consignment of cash from/ to the Treasury
- Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
- Retrieve customer signatures, pictures and verify customers
- Perform other duties as required
Place of Work: Dilla
Deadline: March 29, 2024.
How to Apply:
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from March 25, 2024 to March 29, 2024, online via on below Amhara Bank Vacancy Web Portal Link:
Apply Here
For any inquiry contact us on 690
- Only short listed candidates will be communicated
- Hard copy or physical applications will not be accepted
- The Bank has the right to cancel the post advertised