SENIOR CUSTOMER SERVICE SPECIALIST
Educational Qualification: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing
Management, and any other related fields with 1.5 years of experience or Diploma(Level IV) in the same fields with 4 years of
experience in banking operation, of which at least 1 year on CSS position.
Place of work: Kombolcha, Chora Moter (Begie) Branchs
Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence
Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals
Initiates cash transfer from/to Cash
Receives and delivers physical cash from and to Cash Administrator
Collects/pays cash and debit/credit the respective accounts
Checks and balance physical cash with the Cash Administrator
BRANCH ACCOUNTS ADMINISTRATOR – GRADE B
Educational Qualification: BA in Accounting, Banking & Insurance, Banking & Finance and other related fields with 3.5 years of
experience in banking operation, of which at least 1 year on Senior Customer Service Officer or equivalent position.
Place of work: Kombolcha, Bahirdar and Chora Moter (Begie) Branches
Ensures and ascertains the intactness of records of books of accounts on daily basis,
Ensures that all daily transaction tickets are in agreement with System output,
Authorizes transactions and signs documents as referred by the CSO,
Retains and validates Original CD against the System at time of settlement,
Validates and authorizes deposit/payment of Financial Instruments,
Dispatches / Receives cheques and Payment Instruments of other banks to/from Finance Department
BRANCH MANAGER – GRADE C
Educational Qualification: MA/MBA in Banking & Finance, Accounting, Business Administration, Economics, Management and any other
related fields with 6.5 years of experience or BA in the same fields with 8.5 years of experience in banking industry, of which 2 years in
customer services manager grade B /or 3 years as Branch accounts administrator position Grade A
Place of work: Kombolcha, Injibara, Jawi, Debrework, Adama, Bahirdar and Chora Moter (Begie) Branchs
Remains primarily responsible and accountable for the overall performance of the Branch,
Engages in all operational activities of the branch as required by the volume and intensity of the work,
Ensures the success and best achievement of the Branch in providing excelling customer services,
Prepares annual action plan of the branch and manages all resources availed to accomplish and meet the goal,
Ensure the proper implementation of policies and procedure throughout the branch,
Prepare & submit periodic performance report of the branch.
HOW TO APPLY
Only short listed candidates will be communicated
The Bank has the right to cancel the post advertised
Interested applicants fulfilling the above requirements are invited to submit their applications only online through
https://evacancy.enatbanksc.com/#/vacancy until September 01, 2023.
Enat Bank S.C
Human Capital Management Department Telephone: – 0115522835
Women applicants are highly encouraged
Applicants must follow the link and fill out the application form to be considered for the role.
You should read the vacancy announcement carefully, check the vacancy details, prepare your CV or Application details, and submit your application as instructed by the organization.
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