Micro Sun and Solutions Vacancy 2024

Micro sun and Solutions plc have been formed by two individual professionals having vivid experience and wide exposure in Information Technology. People involved here are also young qualified business graduates and qualified engineers from the renowned universities across the globe. MSS began its business operation as a hardware and network solutions providing company in January 1997.

MSS provides one stop automated solution for your trade and industry. Depending on the size and field of your organization, we have different products and services to meet your requirements. We provide the optimum and customized solutions made for your organization.

Position 1: Junior Support Executive

Requirements:

  • BSc Degree in Information Technology & Computer Science.
  • 1 year and above related work experience
  • Familiar with MS SQL Server
  • Familiar with IDS PMS and Hotel operations.
  • Problem solving skill
  • Communication skill

Responsibilities:

  • Support implementation & Management of the existing ERP/PMS (Hotel Software) Solution
  • Have a willingness to work longer hours/weekends/holidays or out the field visits whenever needed
  • Provide support for cases
  • Providing training on the ERP software
  • Able to do implementation of the ERP Software to new clients/hotels

Position 2: Sales and marketing

Education:

  • BA in Marketing, Business Management or related

Experience:

  • 3-5 years of experience

Responsibilities

  • Developing and implementing strategic sales and marketing plans to drive business growth and achieve targets.
  •  Develops business contacts with clients, professional and industrial societies, higher educational institutions, counterparts abroad, etc.
  • Identifying and pursuing company‚Äôs business opportunities, cultivating relationships with potential customers.
  • A multimedia marketer which uses digital and offline marketing channels to reach company target.
  • Analyzing marketing performance metrics, preparing reports, and making data-driven recommendations for improvement.
  • Participates on exhibition and trade fair.
  • Distributes promotional materials and other technical information relevant in promoting sales.
  • Performs all promotional activities which are necessary in promoting sales.
  • Manage all the social medias
  • Handle all aspects of content creation, including brainstorming ideas and creating engaging content.
  • Utilize various digital marketing channels such as social media, email, and website.
  • Prepare a graphics templates.
  • Perform other duties as needed to support the marketing team and overall company goals

Position 3: IT Support

Educational Qualification

  • University degree in Information Systems, Computer Science, or a related field from an accredited academic institution.

Experience Required

  • Two years and above of relevant work experience related to IT support. 
  • Experience in managing a team, customer service; and follow-up & process requests.

Core Functions and Responsibilities Description 

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks.
  • Responding promptly to service issues and requests from the end users 
  • Providing technical support across the company (this may be in person or remotely (over the phone or remote desktop connection applications))
  • Setting up accounts for new users, Joining the user to an existing company domain
  • Repairing and replacing equipment as necessary
  • Analytical and problem-solving skills to troubleshoot and diagnose issues
  • Be the face of the contact person related to IT requests, collecting & summarizing the proforma and sharing it responsible department or user request. 

Place of Work: Addis Ababa

Deadline: July 7, 2024

How to Apply:

Interested And Qualified Applicants Apply Using Email: hr@mssethiopia.com

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