Safaricom Telecommunications Ethiopia Vacancy 2023

Safaricom Telecommunications Ethiopia New Vacancy Announcement: Safaricom Ethiopia is looking for a qualified person who meets the criteria indicated below.

Safaricom Ethiopia is owned by an international consortium including Vodafone Group; Safaricom PLC; Vodacom Group; Sumitomo Corporation – one of the largest international trading and business investment companies; and British International Investment (BII) – the UK’s development finance institution and impact investor.

Position 1: Credit Controller

Education & Experience:

  • Accounting or related Finance bachelor’s degree from a recognized university.  ACCA will be an added advantage.
  • 3-4 years’ experience in a Credit Control administrative and/ or account management role in debt management experience in a well-run company working with multiple business partners.
  • Proven experience & good understanding of debt acquisition and management and Experience in building complex financial models to evaluate various financial plans.
  • Experience in Oracle or any other ERP

Job Responsibilities:

  • Enhanced & increased cash collection against revenue of above 100% month on month.
  • Continuous ledger collection on other buckets collection as guided by the collection matrix.
  • Ensure contained debt spill over monthly with maximum of 1% per age bucket
  • Monthly Engagement with Technical billing on roaming rates system updates to enhance billing accuracy and drive demand reduction on billing disputes
  • Full reconciliation & customer engagement on overdue accounts
  • Timely Receipting of EFTs & withholding taxes & allocation of credits to ensure clean ledger and reconciled customer accounts.
  • Auto-Audit review of the withholding tax portfolio
  • Implement right first time on business processes.
  • Proactive resolve and closure of customer queries &
  • Improved customer satisfaction and therefore assured churn reduction.
  • Ensure that the collection plan only affect the unpaid accounts.
  • Daily review of the consumption reports on a daily basis and bar customers where necessary.
  • Follow up reconnection after payment to improve on customer satisfaction,
  • Send reminder letters to those customers who have not paid.
  • Accounts in assigned ledger are fully reconciled.
  • Management of disconnections and ensure reduction of overdue amounts on the above accounts.
  • Customer visits to push for payment and offer payment plan where acceptable.
  • Prepare and recommend accounts to be written off or provided for.
  • Offer alternative account types e.g. Auto bar with a controlled balance to ensure customer retention while still collecting the outstanding amounts.
  • Management of Credit Note issuance
  • Raise credit notes to all queries received on assigned accounts. Ensure the credit notes have been approved and posted.
  • Demonstrate and achieve the Safaricom values and behaviors within the team
  • Ensure participation of projects and its completion within the set timelines. To continually participate in postpaid stakeholders training and process reviews.

Place of Work: Addis Ababa

Position 2: Senior Accountant – Account Receivable

Job Requirements

  • Accounting or related Finance bachelor’s degree from a recognized university with at least CGPA of 3.0 and above.
  • 3-4 years’ experience accounting experience in a well-run company in a similar role
  • Experience in Oracle or any other ERP

Reporting to the Manager – Dealer Management (Finance), the role holder will be responsible to efficient management of Safaricom Telecommunication Ethiopia PLC distributors orders and payments for all distributors in the company, Accounts receivable operations including distributor support and financial management ensuring the distribution channel is properly supported on all the financial aspects and ensure proper controls in the accounts receivable section, looking for opportunities to reduce manual operations whilst ensuring all transactions are reported as per accounting standards guidelines.

Key Responsibilities:

  • Review all accounts receivable processes and ensuring they are frequently updated to address any emerging challenges.
  • Ensure preparation of sub ledger to ledger reconciliation of all the accounts receivable and resolve any variances identified.
  • Monitor dealer account statements daily confirming that they are operating within the approved credit limits
  • Guide distributors in obtaining credit limit security documents and ensuring these instruments are enforced incase of any breach in the terms
  • Provide regular performance reports to management on the sales movement to dealers calling out trends and insights
  • Contact and follow up on the collection of debts from dealers
  • Prepare accurate monthly revenue reports from accounts receivable section and ensuring they are properly supported and explained
  • Investigate and resolve all finance matters raised by the distributors ensuring they are closed in minimum time.
  • Reconcile daily sales to cash collections ensuring that all sales are supported by cash collected in the bank.
  • Explore various ways of automating processes to reduce manual intervention while ensuring dealer get best in class experience.
  • Implement & ensure adherence to AR policies.
  • Ensure and monitor the adherence to the laid down procedures for approval of the transactions, dealer payments, checking, and transfer of the electronic files are strictly adhered to and report any breach of any part of the process to management.
  • Report variances and explain them between forecast and actual cash flow to measure level of forecasting accuracy.

Place of Work: Addis Ababa

How To Apply:

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume. 

The closing date for receiving applications is Monday, August 7, 2023.

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Applicants must follow the link and fill out the application form to be considered for the role.

You should read the vacancy announcement carefully, check the vacancy details, prepare your CV or Application details, and submit your application as instructed by the organization.

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