Dashen Bank Job Vacancy 2023

Dashen Bank invites fresh graduates and qualified applicants for the following vacant job positions.

Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry.

Position 1: Recruit Professional -Contact Center

Academic & Professional Qualification

  • Bachelor Degree in Economics, Business Administration, Management, Marketing Management and/or related fields.
  • BSc. Degree in Computer Science, IT, Information Systems
  • Fluency in Somaligna language (speaking and writing) is required


  • Zero (0) year of experience

The Recruit Professional – Contact Centre is responsible for assisting in providing support on receiving customer calls, address concerns or quires via phone or social media platforms.  In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.

Location: Addis Ababa

Application Form For Recruit Professional -Contact Center –  Somaligna
Application Form For Recruit Professional -Contact Center – Afarigna

Position 2: Software Development Engineers

Academic & Professional Qualification

  • Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
  • Banking business knowledge is an added advantage


  • Minimum of six (6) years relevant experience
  • At least Six (6) years’ experience as a software engineer with demonstrated success developing a variety of software systems while taking on increasing responsibility for analysis, design, implementation and deployment tasks

The Software Engineer will be responsible for the design, architecture, and development of in house software solutions, and provide high levels of system support. The Engineer must be able to interpret and articulate business needs and demonstrate competency in providing business solutions.

Location: Addis Ababa

Application Form For Software Development Engineers

Position 3: Senior Customer Service Officer – Cash I-

Academic & Professional Qualification:

Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.


  • At least four (4) years of banking experience

The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Location: Addis Ababa

Application Form For Senior Customer Service Officer – Cash I-For Jamu Branch under Jimma District Office

Deadline: August 20, 2023

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Female applicants are highly encouraged to apply

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Applicants must follow the link and fill out the application form to be considered for the role.

You should read the vacancy announcement carefully, check the vacancy details, prepare your CV or Application details, and submit your application as instructed by the organization.

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